Support

We’re here to help you with any issues or questions about Daily Light.

Contact Support

Email: pocketapps1@proton.me Response Time: Typically within 24-48 hours

Before Contacting Support

Please check the following before reaching out:

  1. Check the FAQ - Your question might already be answered
  2. Ensure you’re running the latest version of Daily Light
  3. Try restarting the app - Many issues can be resolved with a simple restart
  4. Check your iOS version - Make sure you’re running a supported version of iOS

What to Include in Your Support Request

To help us assist you faster, please include:

  • Your device model (iPhone XX, iPad XX)
  • iOS version
  • Daily Light version number
  • A clear description of the issue
  • Steps to reproduce the problem (if applicable)
  • Screenshots (if helpful for understanding the issue)

Common Issues & Solutions

Reading Progress Issues

  • Issue: “My reading position was reset”
  • Solution: Your progress is saved automatically. Try force-quitting and reopening the app.

App Crashes

  • Issue: “The app keeps crashing”
  • Solution: Try force-quitting the app, restarting your device, or reinstalling the app.

Display Issues

  • Issue: “The text looks wrong” or “The app doesn’t fit my screen”
  • Solution: Ensure you’re using the latest version of the app. Some older devices may have display limitations.

Feature Requests

We welcome suggestions for new features! Please send your ideas to pocketapps1@proton.me with the subject “Feature Request”.

Bug Reports

If you’ve found a bug, please report it to pocketapps1@proton.me with:

  1. Detailed description of the bug
  2. Steps to reproduce
  3. Expected behavior
  4. Actual behavior
  5. Device and iOS information

Privacy Concerns

For privacy-related questions, please see our Privacy Policy. If you have specific privacy concerns, contact us at pocketapps1@proton.me.

Note: We are a small team, but we strive to respond to all support requests promptly. Thank you for using Daily Light!